TELEMEDICINE

Dear Findlay Family Practice Patient,
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> We have finalized our telemedicine plans. We will be using the Updox platform to do our telemedicine visits. Updox is HIPAA compliant. These telemedicine visits are subject to your typical office co-pays, deductibles, etc. We are moving to telemedicine visits in place of face to face office visits in an attempt to continue to avoid unnecessary exposures for all of us. Please call THE WEST OFFICE at (419) 423-4994 or THE EAST OFFICE at (419) 420-7855 to discuss with our staff whether your upcoming visit or your acute/ill visit is eligible and appropriate for a telemedicine visit. Our office will still be open for visits deemed necessary to have a hands-on, face to face visit. In order to participate in the telemedicine visit, you do not need to download any apps/programs. You need a device that is connected to the internet and have audio and camera components on your device. You will receive an email or text with the link to join your provider in the online session during your scheduled appointment time. At the current time, we anticipate the the telemedicine visits will occur only during the COVID-19 pandemic. We know that the COVID-19 pandemic has created inconveniences for all of us, but we want you to know that we are available and eager to meet your health care needs. Together, we will get through this pandemic.
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> Stay safe,

Findlay Family Practice